Penggayaan APA

John W. Gosney, Thomas P. Boehm. (2000). Customer Relationship Management Essential (1). USA: Premier Press.

Chicago Style

John W. Gosney, Thomas P. Boehm. Customer Relationship Management Essential. 1 USA: Premier Press, 2000. Art Original.

MLA Style

John W. Gosney, Thomas P. Boehm. Customer Relationship Management Essential. 1 USA: Premier Press, 2000. Art Original.

Turabian Style

John W. Gosney, Thomas P. Boehm. Customer Relationship Management Essential. 1 USA: Premier Press, 2000. Art Original.